Warranty

Warranty

Our Corian® Solid Surface products are beautiful, built to last, and easy to maintain.

Routine care and maintenance ensures lasting beauty and helps retain the surfaces’ original appearance.

But it’s good to know that your Corian® Solid Surface also comes with the protection of a 10-year Limited Warranty, backed by DuPont, a company with a sterling reputation, and a legacy of over 50 years in the solid surface business.

DuPont is a name you can depend on for quality and our commitment to our customers does not end with a sale. DuPont has a large network of trained and certified professionals to ensure that installation/fabrication goes smoothly so that end-customers are completely satisfied with their purchase.

 

Corian® Solid Surface 10-Year Limited Warranty Programs

Under its 10-Year Limited Warranty, where an interior worktop or decorative vertical installation made with Corian® Solid Surface product has been fabricated and installed by a Corian® Quality Network Partner Fabricator(*), DuPont will, at its discretion, replace or repair the installation if it fails due to a defect in the original Corian® Solid Surface product during the first ten (10) years from the original date of installation of Corian® Solid Surface.

The 10-Year Limited Warranty is not applicable where the Corian® Solid Surface product has been fabricated and/or installed by companies that do not belong to the Corian® Quality Network.

(*)A Corian® Quality Network Partner Fabricator is a company which has received technical training from DuPont and whose skills in the fabrication and installation of Corian® Solid Surface product have been reviewed and certified by DuPont.

 

If you are a home-owner "click here" to see the full 10-Year Limited Residential Warranty conditions incl. its transferability.

If you are a professional "click here" to see the full 10-Year Limited Commercial Warranty conditions.

 

The Corian® Design team is glad to introduce a new online service to register complaints about installations concerning worktops made with Corian® Solid Surface fabricated and installed by companies which are members of the Corian® Quality Network.

To access this new service: https://dpscrm.secure.force.com/CorianWarrantyForm

This URL takes you to a form. In this form, you will have to fill the mandatory fields (*) about your worktop made with Corian® Solid Surface.

Once the form has been submitted, you will receive an email including the receipt confirmation and a reference complaint number.

You will then need to send us via email the necessary documentation (copy of the installation invoice, pictures showing the worktop and the problem).

Without documentation and images, we will not be able to assess your complaint.

Once we have received all the necessary documentation, we will contact you via email or via phone.